Warranty Section

Warranty Policy

Section 1 – Basic Warranty Terms

Furniture

Applies to: Kitchen islands, tables & desks, cabinets, stools & chairs, sofas, furniture sets, shelves & racks, and beds.

  • One-year limited warranty on materials, workmanship, and electronic components.
  • Note: Fabric, seat cushions, and leather covers are not covered under this warranty, but can be replaced at a minimal cost if the original cover is still available.

Home Decoration

  • One-year limited warranty on materials, functionality, and workmanship.

Section 2 – Warranty Agreement & Restrictions

Archchic.com warrants that all products sold through our website are free from defects in material, workmanship, and functionality under normal use during the warranty period starting from the original date of receipt.

"Normal use" refers to proper installation and usage in accordance with product instructions.

If a product is found defective under normal use, Archchic.com will, at its discretion, repair, replace, or offer an appropriate adjustment at no cost for the product itself.

Note: This warranty does not cover labor or other costs related to removal or reinstallation of any defective, repaired, or replaced product.

In any case, the liability of Archchic.com will not exceed the original purchase price of the product.

This Limited Warranty DOES NOT Cover:

  • Misuse or unusual use
  • Mishandling
  • Accidents or neglect
  • Acts of God (e.g. floods, earthquakes, or other natural disasters)
  • Improper installation
  • Improper cleaning using bleach, ammonia, alcohol, steel wool, or abrasive brushes
  • Exposure to chemicals or harsh outdoor environments
  • Unauthorized modifications or repairs
  • Use of third-party components
  • Normal wear and tear (e.g. scratches, stains, or fading)

This warranty applies only to the original purchaser and is non-transferable.

No employee or agent of Archchic.com may alter this warranty verbally or in writing.

To Submit a Warranty Claim

  1. Contact us at archchic.com.
  2. Provide the following details:
    • Order confirmation
    • Item name, number, and quantity
    • Detailed description of the issue
    • Photo(s) or video clearly showing the defect

Disclaimer of Additional Warranties

THIS LIMITED WARRANTY IS PROVIDED IN PLACE OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

ARCHCHIC.COM SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits
  • Promotional or manufacturing costs
  • Overhead
  • Damage to reputation
  • Loss of customers