Archchic Privacy Policy

Archchic Privacy Policy

Thank you for accessing the website ("Site") and/or mobile application(s) ("Application") of Archchic (all references to "us," "we," or "our" refer to Archchic). We respect your privacy and want you to know about the policies we have in place to collect, use, process, share, and protect your personal information. By interacting with Archchic through our websites, applications, products, and services, you consent to the use of information that is collected or submitted as described in this Privacy Policy.

Scope of Policy

This Privacy Policy applies only to this Site and Application and does not necessarily apply to personal information collected offline. See the section "Offline Collection, Use & Disclosure of Information" for details. We are not responsible for the content or privacy practices of any other website that we link to or that links to us.

Information We Collect

We collect the following categories of information:

  • Identifiers: name, phone number, email address, credit card number, etc.

  • Online Identifiers: IP address, URL, ISP, date/time stamp, device model, etc.

  • Customer Account Details: products or services purchased or considered.

  • Geolocation Data: device location, shipping/billing address, city, country.

  • Protected Classifications: age, gender, etc.

  • Other Personal Information: any data that can be reasonably linked to you.

Why We Collect Your Information

We collect information to:

  • Store and retrieve your previous information

  • Help you quickly find relevant content

  • Tailor content to your interests

  • Notify you about new products, services, and updates

Registration and Ordering

To use parts of this Site/Application or place orders, you must complete an online form with personal data. We may also ask for your country of residence to comply with legal requirements. This data is used for billing, order processing, marketing, and communication.

Email Addresses

You may enter your email to receive:

  • Promotional notices

  • Product updates

  • Newsletters

Participation in contests is voluntary and may require email/contact information.

Log Files

We log:

  • URL of entry

  • IP address

  • ISP

  • Date/time stamp

This is used for administration, fraud prevention, and troubleshooting.

Product Reviews

We require an email and location for reviews. The email is private; location is public.

Purchases

To fulfill orders, we collect:

  • Transaction data

  • Payment information

  • Shipping/recipient information

Cookies and Tracking Technology

Cookies are small data files stored by your browser. Archchic uses them to:

  • Speed up navigation

  • Track site usage

  • Recognize returning users

  • Record browsing and purchase activity

We also use web beacons (clear GIFs) to:

  • Deliver cookies

  • Track page views

Third-party services may use cookies and web beacons, but data collected by them is not linked to personal data we collect.

Use of Personal Information

Internal Use:

  • Fulfill orders

  • Improve site layout and content

  • Market products and services

Communication:

  • Respond to inquiries

  • Send order confirmations

  • Share updates and promotional materials

You may unsubscribe from promotional emails at any time.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your data in the following situations:

  • Third-Party Services: For shipping, payment processing, etc.

  • Legal Requirements: In response to subpoenas or legal processes.

  • Business Transfers: In mergers, acquisitions, or asset sales.

  • Non-Personal Data: Such as visitor stats or order volume.

Data Security

We protect your data with:

  • SSL encryption

  • Employee access restrictions

  • Trusted third-party vendors

No system is 100% secure, but we strive to protect your information.

Your Rights and Choices

You may:

  • Access, correct, or delete personal data

  • Unsubscribe from emails

  • Disable or delete your account

To make requests, log into My Account or contact support at suppor@archchic.com or (213)376-8144.

Account Closure

You can request permanent account closure. Our team will:

  • Contact you within 48 hours

  • Require confirmation within 5 days

  • Close the account within 30 business days (pending open orders)

Account closure is permanent and cannot be undone.

Email Marketing

If you opt-in, we may send marketing emails. If you have purchased from us and not unsubscribed, we may also send promotional emails.

You can unsubscribe via:

Processing your request may take up to 48 hours.

Children’s Privacy

We do not knowingly collect personal information from children under 13 without parental consent. If you are under 13, do not submit personal information.

Offline Information

We protect offline data (e.g., phone orders) similarly to online data, using encrypted entry systems.

Policy Updates

We may update this Privacy Policy. Please check this page periodically.

Contact Us

If you have questions or concerns about this policy or wish to update your information: